Return and Refund Policy

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At Charcuterie and Bites we value your satisfaction and aim to provide you with the best possible shopping experience. If you are not entirely satisfied with your purchase, please review our return and refund policy below:

1. Eligibility for Returns:

You are eligible to request a return and refund if:

• You have purchased a product directly from our website or physical store.
• The product is in its original condition, unused, and in its original packaging.
• You initiate the return process within [5] days from the date of purchase.

2. Non-Eligible Items:

The following items are not eligible for return or refund:

• Perishable goods (e.g., food items).
• Personalized or customized products.
• Gift cards or digital downloads.

3. Return Process:

To initiate a return, please follow these steps:

• Contact us at charcuterieandbites@gmail.com  to request a Return Authorization (RA) number.

4. Refund Process:

Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within [10] business days.

5. Return Shipping:

You are responsible for the cost of return shipping unless the return is due to an error on our part. In such cases, we will provide a prepaid return shipping label.

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or issue a full refund, including any shipping charges.

7. Refunds on Sale Items:

Refunds for sale items will be processed at the sale price at the time of purchase.

8. Contact Us:

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer service team at Charcuterieandbites@gmail.com

We reserve the right to update or modify this policy at any time. Please refer to our website or contact customer service for the most up-to-date information on our return and refund policy.

Thank you for choosing us

 We appreciate your trust in our products and services.